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Get notifications in Chatwork
Connect Chatwork for the previous day's ad summary and AI proposals for budgets, bids, keywords, and more. Learn which notifications you receive.
Author: Cascade
Connect Chatwork to receive ad performance updates and AI proposals in a Chatwork room. Open Settings > Integrations from the left menu. Set up the connection for each product and select 1 room for notifications.
Notifications you receive
Click View in Cascade in each message to open the details. Proposals and notices are sent only when they are newly created.
Notification | When it arrives |
|---|---|
Connection confirmation | Immediately after connecting |
A summary of the previous day's ad performance, including spend, impressions, clicks, CV, and CPA by ad platform. If you have a measurement tag, it also includes CV and CPL measured by Cascade and a breakdown of CV discrepancies. Sections include Yesterday's Changes, Delivery Status, and Ad Platform Setting Changes (Outside Cascade). Breakdowns by campaign and ad group arrive in separate messages. | Every morning at 9 a.m. (only for products connected to an ad platform; changes and breakdowns appear only when applicable) |
LP Form Submission Notifications | On each submission or in a digest every morning at 9 a.m. (select Won't be sent / On every submission / Once a day (digest) under Settings > Product Settings) |
AI optimization proposals for budgets💰, bids📈, bidding strategy changes🔀, maximum CPC🎚️, placement exclusions🎯, targeting👥, creatives🎨, copy✏️, keywords🔑, recommended audiences📇, ad copy based on search terms🔎, Amazon delivery schedules⏰ and placements🎯, Rakuten RPP🛍️, LINE Delivery📬, and more | When a new proposal is created |
Auto-apply results🤖 and notices about changes to Auto-apply | When a proposal with Auto-apply enabled is applied, or when Auto-apply is turned on or off |
Automation rule execution | When an automation rule in Campaign Management meets its conditions |
"⚠️ Some campaigns have high budget consumption" and "Monthly budget pacing notice" | When the pace of budget spending deviates from expectations |
"Ad review notice" and "Ad eligibility change notice" | When an ad or asset is disapproved, or its eligibility changes |
"Inventory-based ad protection notice", "Amazon Buy Box win rate notice", Amazon competitor price changes🔍, and results of changes to your own prices💴 | When ads are stopped because an item is out of stock, the Buy Box win rate drops, or Pricing detects a change or changes a price |
Ad Expression Check results🛡️ and legal check results (approval✅, sent back↩️, or revocation⚠️) | When a check or approval is completed |
LP Analysis updates🔍 | When analysis results are updated |
Scheduled report creation, changes, and deletion📊, and execution results | When report settings change or a report runs |
Integration notices (reauthorization, expired credentials, expired Smaregi consent, or duplicate au PAY Market connections) | Before or after a connection stops working |
Prerequisites
This feature is available on the Business plan.
Only users with the Owner or Admin role can connect or disconnect Chatwork.
Join the Chatwork room where you want to receive notifications in advance.
You need an account that can log in to Chatwork.
Steps
1. Open the Integrations page
Open Settings > Integrations from the left menu. Chatwork appears in the Workspace Integrations list.
2. Click Connect for Chatwork
Click Connect in the Chatwork row. The Chatwork login screen opens.
3. Log in to Chatwork and allow access
Log in to Chatwork and allow Cascade to access it.
4. Select a room for notifications
When you return to Cascade, the Select a Chatwork Account screen opens. The product name appears next to Connecting to:. Select the room where you want to receive notifications and click Connect Chatwork.
The message "After you connect, ad notifications for "XX" will be sent to the selected Chatwork room. Are you sure you want to connect?" appears. Review the details and continue.
If no rooms are available, the following message appears: "No Chatwork rooms are available as notification destinations. Join a room in Chatwork and try again."
5. Confirm the connection
When the message "Successfully connected to Chatwork." appears, setup is complete. Chatwork shows Connected in the list, and the room name appears under Account. The selected room also receives the following message.
"🎉 Cascade is now connected to Chatwork! Notifications will arrive in this room."
Disconnect Chatwork
On the Integrations page, click Remove for Chatwork. The following confirmation appears.
"Disconnecting prevents access to data from the connected service and limits the reports and data you can view. Are you sure you want to disconnect?"
When you continue, the connection is removed and Chatwork notifications stop immediately. Messages already delivered remain. Your Cascade reports and data are not affected.
To change the notification room, disconnect and then reconnect.
Troubleshooting
Symptom | Cause | Resolution |
|---|---|---|
You cannot click Connect | You do not have permission to set up the connection | Ask a user with the Owner or Admin role to set it up. |
The message "No Chatwork rooms are available as notification destinations" appears | The account you logged in with has not joined any rooms | Join the room where you want to receive notifications in Chatwork, then try again. |
The message "This Chatwork connection link has already been used or has expired" appears | You opened an old connection screen, or too much time passed during setup | If the list still shows Not connected, click Connect and start again. |
The message "Failed to connect with Chatwork." appears | A temporary issue | Please try again later. |
The connection is complete, but no notifications arrive | The room was deleted in Chatwork, or the connection became invalid | Check the room's status in Chatwork, then disconnect and reconnect. |
You want to change the notification room | There is no option to change the room directly | Click Remove to disconnect, then reconnect and select the new room. |
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