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Product Settings
Manage product basics for brands and services in Cascade. Change names, URLs, industries, icons, and languages, and add, delete, or switch products.
Author: Cascade
In Product Settings, you can change your product's name, industry, URL, icon, and notification language. You can also configure notifications for submissions to forms on generated landing pages.
Open Settings > Product Settings in the left menu.
What you can do
Setting | Details |
|---|---|
Product Name | The name shown on screens and in notifications. |
Industry | Choose from options such as Food & Beverage or Beauty & Cosmetics. This is used as a reference for generation and analysis. |
Product URL | The website URL for your product or service. |
Icon | Upload a PNG, JPG, JPEG, or SVG image up to 2MB. |
Delivery Language | The language used for email and chat notifications (Japanese / English). |
LP Form Submission Notifications | The notification frequency and recipients for submissions to forms on generated landing pages. |
Delete Product | Deletes the product and all its data. |
Requirements
Only Owners and Admins can change settings.
Only Owners can delete products.
LP Form Submission Notifications appears on the Business plan.
Steps
1. Change the product name, industry, or URL
Click Change for the setting you want to update.
Enter the details on the screen, such as Change Product Name. For industry, select an option from the dropdown.
Click Save. The update is complete when "Product updated successfully" appears.
Enter a URL that starts with https://. If the format is invalid, "Invalid product URL format." appears.
2. Change the icon
Click Change Icon below the icon.
Select a PNG, JPG, JPEG, or SVG image (up to 2MB).
3. Change the delivery language
Select Japanese or English from the Delivery Language dropdown.
The update is complete when "Language has been updated successfully." appears.
4. Set up LP Form Submission Notifications
Select a notification frequency in LP Form Submission Notifications.
To also receive email notifications, enter an email address in Email recipients and press Enter. You can add up to 5 addresses.
Frequency | Details |
|---|---|
Won't be sent | No notifications are sent. |
On every submission | Sends a notification whenever a form is submitted. |
Once a day (digest) | Sends a morning digest of the previous day's submissions (Japan time). No notification is sent on days with no submissions. |
Notifications are delivered through connected Slack, Chatwork, and Microsoft Teams integrations and to the registered email recipients. They do not include personal information such as names, phone numbers, or email addresses, or the contents of responses.
5. Delete a product
Click Delete Product below the icon. Only Owners see this button.
When "Are you sure you want to delete the product? This action cannot be undone." appears, click Delete.
"Product deleted successfully" appears, and you return to the product list.
Deleting a product removes all its data, including integrations, generated images, videos, and landing pages, analytics data, and product memberships. This cannot be undone.
6. Add or switch products
Click the product name at the top of the left menu.
To switch, select another product from the list.
To add a product, click Add Product.
On New Product Registration, enter the Product URL and click Fetch. The name and description are filled in automatically.
Review or enter the Product Name, Industry, and Product Description, then click Register. All fields are required.
There is no additional cost to add a product. To use paid features on a new product, start the Business plan after creating it. You can do this from Settings > Billing / Plan in the left menu.
Troubleshooting
Symptom | Cause | Solution |
|---|---|---|
Change or Change Icon does not appear | You are signed in as an Editor or Viewer. | Ask an Owner or Admin to make the change. |
Delete Product does not appear | You are signed in with a role other than Owner. | Ask an Owner to delete the product. |
"Invalid file format." appears | The file format is not supported for icons. | Select a PNG, JPG, JPEG, or SVG image. |
"The file size is too large." appears | The icon exceeds 2MB. | Reduce the image size to 2MB or less. |
LP Form Submission Notifications does not appear | The product is not on the Business plan. | Start the plan from Settings > Billing / Plan in the left menu. |
You cannot delete the product | There is an outstanding invoice payment. | Delete the product after the invoice payment has been confirmed. |
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