Cascade Corporation Privacy Policy
(Established November 17, 2024 / Revised April 28, 2025)
Cascade Corporation (hereinafter referred to as "the Company") handles personal information as follows in the provision of the AI marketing platform "Cascade" and marketing consulting services (hereinafter collectively referred to as "the Services").
Article 1 Basic Policy
When requesting personal information from customers, we will clearly specify the purpose of use in advance. The personal information provided by customers will be used only within the scope of the stated purpose. We will not use personal information for any purpose other than the one agreed upon without the customer's consent.
Article 2 Regarding the Handling of Personal Information
a. Information received directly from customers
Name, company name, department/position, contact information, billing/payment information, survey responses, inquiry content, and other information clearly stated by us at the time of acquisition.
b. Information acquired automatically
IP address, device information, browser type, access time, viewed pages, operation logs, etc.
c. Information obtained from linked services
Advertising data, site analysis data, conversion data, etc., obtained through "Cascade" that we provide, from advertising delivery platforms, analytical tools, and other third-party services that customers have allowed to link (including data obtained through Google Ads, Google Analytics 4, and other APIs provided by Google. Collectively, the above is referred to as "linked data," and among these, data associated with Google user accounts or Google services is referred to as "Google user data.")
Article 3 Purpose of Use
We utilize the personal information and associated data (including Google user data) we collect for the following purposes. We will not use it beyond these purposes.
(1) Providing our services, verifying identity, billing and invoicing processing
(2) Support response, issue investigation, security measures
(3) Information about seminars, campaigns, etc.
(4) Service improvement, AI algorithm learning and accuracy enhancement
(5) Creation and display of analytical reports, dashboards, etc. provided as functions of our services
Article 4 Third Party Provision
We do not provide personal information to third parties, except in the following cases.
(1) When there is consent from the individual
(2) When processed into a form that does not identify individuals as statistical information
(3) When required by law
(4) When reasonable methods are used to notify or individually inform in connection with business succession
(5) When providing to third parties located overseas (Our company will provide information about the personal information protection system of the country to which the information is provided and the protective measures taken by the recipient, and will obtain the customer's consent in advance when providing personal information to third parties located overseas.)
Article 5: Safety Management Measures
We implement technical and organizational security management measures to protect personal information. This prevents risks such as leakage, loss, or damage to personal data. Specifically, we will carry out the following (as an example) based on management standards such as ISO 27001 and SOC 2 Type II.
(1) Access control
(2) Data encryption
(3) Log auditing
Article 6 Regarding Cookies
When customers revisit our website, we may send data called cookies that identify the computer you are using and record it on your hard disk, in order to provide a more convenient browsing experience. Please note that cookies do not identify individual customers. You can refuse to accept this data through your internet browser's settings, but please be aware that this may affect your ability to use the website correctly.
Article 7 Protection of Personal Information at Linked Sites
Our website may contain links to third-party websites. We are not responsible for the handling of personal information on those linked sites. Please review the privacy policies of each linked site when using them.
Article 8: Retention Period and Deletion of Personal Information and Google User Data
We will retain the personal information and Google user data acquired for the period necessary for the provision of this service, billing and payment, support response, compliance with laws and regulations, and other purposes.
For information that is required by law to be retained for a certain period, we will keep it for the period specified by that law.
Once the retention period mentioned above has expired, we will delete or anonymize any personal information and Google user data that is no longer reasonably necessary without delay and in a secure manner.
If you wish to cancel this service or delete your account, or if you wish to delete your data including Google user data, please contact us via the inquiry form on this corporate site or by other methods specified by us. Except for information that is required to be retained by law, we will delete or anonymize the relevant data within a reasonable period.
Article 9 Use of Google API and disclosure of Google user data
We will access Google user data only to the extent that the customer has explicitly permitted the connection to us, using APIs provided by Google (including Google Analytics 4, Google Ads, and other Google services) in providing this service.
The purposes for using Google user data are limited to providing, analyzing, improving the service, and security measures as stipulated in Article 3. We will not sell Google user data or provide it to third parties for advertising purposes.
The use of information received from Google API by us and its transfer to other applications will be carried out in accordance with the Google API Services User Data Policy (including Limited Use requirements).
We do not provide Google user data to third parties, except as stipulated in Article 4 (third-party provision) or when required by law or with the customer's consent.
Article 10 Compliance with related laws and other norms
We will comply with the Personal Information Protection Law and other relevant laws and guidelines, and we will strive to establish and continuously review and improve our internal systems for personal information protection.
Article 11: Changes to this Privacy Policy
We may make changes to this privacy policy as appropriate due to changes in laws and regulations or changes in our business activities. After changes are made, they will take effect immediately upon being posted on our website. For significant changes, we will provide prior notice in an appropriate manner.
Article 12 Contact Information
Inquiries regarding this privacy policy are accepted via the contact form on this corporate website.
3rd edition, enacted on November 30, 2025
