Framer Japan
Community

Features

Company Overview

blog

Job Information

Privacy Policy

Cascade Corporation Privacy Policy
(Established November 17, 2024 / Revised April 28, 2025)

Cascade Corporation (hereinafter referred to as "the Company") handles personal information as follows in the provision of the AI marketing platform "Cascade" and marketing consulting services (hereinafter collectively referred to as "the Services").

Cascade Inc. Privacy Policy
(Established November 17, 2024 / Revised December 11, 2025)

Cascade Inc. (hereinafter referred to as "the Company") provides the AI marketing platform "Cascade" and marketing consulting services (collectively referred to as "this service"). We will explain how the Company collects, uses, and safely manages your information regarding the protection of your privacy and personal information.

If you use this service, you are deemed to have confirmed and agreed to the contents of this privacy policy.

Article 1 Basic Policy

When requesting personal information from customers, we will clearly specify the purpose of use in advance. The personal information provided by customers will be used only within the scope of the stated purpose. We will not use personal information for any purpose other than the one agreed upon without the customer's consent.

We comply with laws, regulations, and guidelines related to the protection of personal information and handle personal information under an appropriate management system.
When requesting customers to provide personal information, we will inform them of the purpose of use as specifically as possible in advance.
The personal information obtained will be used only within the scope of the notified or announced purpose of use, and will not be used for any other purpose without obtaining the consent of the individual in advance.
Except when required by law, we will not provide personal information to third parties without the consent of the individual.
We will continuously review and improve the personal information protection system through the establishment of internal regulations and employee training.

Article 2 Regarding the Handling of Personal Information

a. Information received directly from customers
Name, company name, department/position, contact information, billing/payment information, survey responses, inquiry content, and other information clearly stated by us at the time of acquisition.
b. Information acquired automatically
IP address, device information, browser type, access time, viewed pages, operation logs, etc.
c. Information obtained from linked services
Advertising data, site analysis data, conversion data, etc., obtained through "Cascade" that we provide, from advertising delivery platforms, analytical tools, and other third-party services that customers have allowed to link (including data obtained through Google Ads, Google Analytics 4, and other APIs provided by Google. Collectively, the above is referred to as "linked data," and among these, data associated with Google user accounts or Google services is referred to as "Google user data.")

The main information we collect is as follows.

1. Information collected directly from customers
・Name, Furigana
・Company name, department name, job title
・Contact information such as email address, phone number, and address
・Information necessary for billing and payment (billing information, contract plan, etc.)
・Responses to surveys, memos during meetings and discussions
・Contents entered in the inquiry form
・Other information that will be individually notified at the time of collection
2. Information automatically collected (log information, etc.)
When using our website or service, we may automatically collect the following information.
・IP address
・Type of device, OS, browser type and version
・Access date and time, duration of stay
・Operation logs such as pages viewed and links clicked
・Identifiers obtained through cookies and similar technologies
3. Information obtained from integrated services (integrated data)
Through our service

Article 3 Purpose of Use

We utilize the personal information and associated data (including Google user data) we collect for the following purposes. We will not use it beyond these purposes.

(1) Providing our services, verifying identity, billing and invoicing processing

(2) Support response, issue investigation, security measures

(3) Information about seminars, campaigns, etc.

(4) Service improvement, AI algorithm learning and accuracy enhancement

(5) Creation and display of analytical reports, dashboards, etc. provided as functions of our services

We use the personal information and linked data (including Google user data) we have acquired for the following purposes. We will not use the information beyond the stated purposes.

To provide and operate this service
・Issuance of accounts, identity verification, login authentication
・Storage of various setting information, display of dashboard and reports
・Provision of reports and analysis results based on usage status
For contracts, billing, and payments
・Contract conclusion, contract renewal and cancellation procedures
・Calculation of usage fees, issuance of invoices, management of payment status
For inquiries and support
・Confirmation of inquiries, responses, and provision of technical support
・Investigation and recovery actions in the event of failures or malfunctions
・Contact in the event of security incidents and measures to prevent the spread of damage
For service improvement and development of new features
・Improvement of functions and convenience based on analysis of usage status and survey results
・Learning for improving the accuracy of AI algorithms (including statistical and anonymized data)
・Planning and verification of new services and features
For announcements and notifications
・Information on seminars, campaigns, updates, etc.
・Distribution of marketing materials, case studies, newsletters, etc.
(If you wish to stop receiving these, you can do so at any time through the instructions in the email or by contacting us.)
For legal compliance and dispute resolution
・Disclosure, reporting, and record-keeping based on laws
・Response to troubles or disputes, exercise of rights, and defense

Article 4 Third Party Provision

We do not provide personal information to third parties, except in the following cases.

(1) When there is consent from the individual

(2) When processed into a form that does not identify individuals as statistical information

(3) When required by law

(4) When reasonable methods are used to notify or individually inform in connection with business succession

(5) When providing to third parties located overseas (Our company will provide information about the personal information protection system of the country to which the information is provided and the protective measures taken by the recipient, and will obtain the customer's consent in advance when providing personal information to third parties located overseas.)

We do not provide personal information and Google user data to third parties except in the following cases:

When there is consent from the individual
When it is provided in a form that does not identify individuals, such as statistical information
When it is required by law
When it is provided to the successor after reasonable notice or individual notification in connection with the transfer of business, company split, or other business succession
When provided to a third party located in a foreign country, with appropriate information about the personal information protection system of the destination country and the protective measures taken by the recipient, and after obtaining the customer's consent in advance
When delegating handling to a contractor for the operation of this service
(In this case, we will select the contractor appropriately and enter into the necessary contracts to ensure that personal information is managed safely.)

Article 5: Safety Management Measures

We implement technical and organizational security management measures to protect personal information. This prevents risks such as leakage, loss, or damage to personal data. Specifically, we will carry out the following (as an example) based on management standards such as ISO 27001 and SOC 2 Type II.

(1) Access control

(2) Data encryption

(3) Log auditing

We implement the following technical and organizational safety management measures to prevent the leakage, loss, damage, and unauthorized access of personal information and Google user data.

・Management of access rights (design of access privileges that only necessary employees can access)
・Strengthening authentication methods such as password management and multi-factor authentication
・Encryption of communication routes and stored data
・Acquisition of logs and regular audits, anomaly detection
・Preparation of backup and recovery procedures in case of failure
・Implementation of information security training for employees

These measures will be continuously reviewed and improved while referring to management standards such as ISO 27001 and SOC 2 Type II.

Article 6 Regarding Cookies

When customers revisit our website, we may send data called cookies that identify the computer you are using and record it on your hard disk, in order to provide a more convenient browsing experience. Please note that cookies do not identify individual customers. You can refuse to accept this data through your internet browser's settings, but please be aware that this may affect your ability to use the website correctly.

Our website may use cookies and similar technologies to understand usage patterns and improve services and convenience.
Cookies are small text files used to identify your browser, and they typically do not contain personally identifiable information.
We may utilize cookie information through access analysis tools like Google Analytics 4 and certain advertising platforms to conduct statistical access analysis and measure advertising effectiveness.
You can refuse cookies or delete already stored cookies by modifying your browser settings. However, in such cases, some features of our website and services may not function properly.

Article 7 Protection of Personal Information at Linked Sites

Our website may contain links to third-party websites. We are not responsible for the handling of personal information on those linked sites. Please review the privacy policies of each linked site when using them.

This website may contain links to websites operated by third parties.
The handling of personal information on the linked websites will be governed by the privacy policies established by their respective operators, and we are not responsible for their content or operations. Please check the privacy policies of each site when you use them.

Article 8: Retention Period and Deletion of Personal Information and Google User Data

We will retain the personal information and Google user data acquired for the period necessary for the provision of this service, billing and payment, support response, compliance with laws and regulations, and other purposes.
For information that is required by law to be retained for a certain period, we will keep it for the period specified by that law.
Once the retention period mentioned above has expired, we will delete or anonymize any personal information and Google user data that is no longer reasonably necessary without delay and in a secure manner.
If you wish to cancel this service or delete your account, or if you wish to delete your data including Google user data, please contact us via the inquiry form on this corporate site or by other methods specified by us. Except for information that is required to be retained by law, we will delete or anonymize the relevant data within a reasonable period.

We store the personal information and Google user data obtained, only for the duration necessary for the provision of this service, billing and payment, support, compliance with laws, and other purposes.
For information that is required by law to be stored for a certain period, we will store it for the period specified by that law.
When the above storage period has expired, and the information is reasonably no longer needed, we will delete or anonymize it promptly and securely.
If you wish to cancel this service or delete your account, or if you wish to delete your own data including Google user data, please contact us using the method specified by us, such as the inquiry form on this corporate site. We will delete or anonymize it within a reasonable period, except for information that is legally required to be retained.

Article 9 Use of Google API and disclosure of Google user data

We will access Google user data only to the extent that the customer has explicitly permitted the connection to us, using APIs provided by Google (including Google Analytics 4, Google Ads, and other Google services) in providing this service.
The purposes for using Google user data are limited to providing, analyzing, improving the service, and security measures as stipulated in Article 3. We will not sell Google user data or provide it to third parties for advertising purposes.
The use of information received from Google API by us and its transfer to other applications will be carried out in accordance with the Google API Services User Data Policy (including Limited Use requirements).
We do not provide Google user data to third parties, except as stipulated in Article 4 (third-party provision) or when required by law or with the customer's consent.

Our company accesses Google user data only within the scope that you have explicitly permitted for us to link to, using APIs provided by Google (including Google Analytics 4, Google Ads, and other Google services).
The purpose of using Google user data is limited to the provision of our services, analysis, service improvement, and security measures as stipulated in Article 3.
Our company does not sell Google user data or provide it to third parties for advertising distribution.
The use of information received from Google API and its transfer to other applications will be conducted in accordance with the Google API Services User Data Policy (including the Limited Use requirements).
Our company will not provide Google user data to third parties except as stipulated in Article 4 (Provision to Third Parties), unless required by law or with your consent.

Article 10 Compliance with related laws and other norms

Article 10 Customer Rights (Disclosure, Correction, Suspension of Use, etc.)

We will comply with the Personal Information Protection Law and other relevant laws and guidelines, and we will strive to establish and continuously review and improve our internal systems for personal information protection.

Customers can make the following requests regarding their personal information held by us.

・Disclosure of held personal data
・Correction, addition, or deletion in case of discrepancies with the facts
・Suspension of use or cessation of provision to third parties

If you wish to make these requests, please contact the inquiry office in Article 12.
Based on laws and regulations, there may be cases where we cannot comply with certain requests or require identity verification procedures, but in such cases, we will provide a thorough explanation including the reasons.

Article 11: Changes to this Privacy Policy

Article 11 Compliance with related laws and other norms

We may make changes to this privacy policy as appropriate due to changes in laws and regulations or changes in our business activities. After changes are made, they will take effect immediately upon being posted on our website. For significant changes, we will provide prior notice in an appropriate manner.

We comply with the laws and related guidelines and standards regarding the protection of personal information.
We also regularly review and strive to improve this privacy policy and internal rules in response to changes in social conditions and technology.

Article 12 Changes to this Privacy Policy

We may change the contents of this privacy policy in response to amendments to laws and regulations or changes to the content of this service.
The changes will take effect from the time they are posted on our website.
If we make changes that have a significant impact on customers, we will notify them in advance by appropriate means such as sending emails or notifications on the management screen.

Article 12 Contact Information

Article 13 Contact Information

Inquiries regarding this privacy policy are accepted via the contact form on this corporate website.

If you have any questions or inquiries regarding this Privacy Policy and the handling of personal information, please contact us through the following窓口:
・Contact Form: "Contact" page on our corporate website
We will confirm the details and respond as quickly as possible. We may change the content of this Privacy Policy in response to changes in laws and regulations or changes in the content of this service.

3rd edition, enacted on November 30, 2025

4th edition established on December 11, 2025